About / Our Story

Built by
Pool Pros

Software designed by industry veterans who understand the daily grind of running a pool service business.

Our Foundation

Former pool service professionals, route managers, and industry veterans who understand long days, unpredictable weather and deep satisfaction of great service.

We built the tool we wished we had when we were running routes ourselves—no more overflowing binders, handwritten notes and evening paperwork sessions.

Origin Story

Our journey started poolside with clipboards and the constant challenge of operational efficiency.

01

Scattered Data

Lost service slips, illegible readings, misplaced invoices.

02

Inefficient Routes

Wasted fuel and time with bad routing decisions.

03

Revenue Leakage

Forgotten charges for chemicals and installed parts.

04

Communication

Difficulty coordinating between office and field teams.

UpBuoy logo as a cartoon floaty in a swimming pool
01 / Mission

Empower Pool
Professionals

Technology should simplify operations, increase profitability and customer experiences. Not complicate your business. We follow industry best practices.

We free you to focus on skilled service, customer relationships and strategic growth not administrative tasks.

Core Values

Principles that guide every decision and feature we build at UpBuoy.

Field-First Design

Mobile-optimized for technicians working poolside with real-time data access.

Simplicity

Intuitive interface requires minimal training time.

Partnership

Your success drives our product decisions.

Reliability

Stable, secure software you can count on daily.

02 / Team

Industry Veterans
& Engineers

Decades of pool industry experience combined with software engineering and customer support expertise.

Professionals who are invested in your business success and industry advancement.

Team Members

Community & Support

Building relationships that go beyond software—fostering industry collaboration and innovation.

Contact Support
01

User Partnership

Active community through user groups, feedback forums and social media where professionals shape product development.

02

Expert Support

US based support team with deep pool industry knowledge, available by phone and email for full support.

03

Continuous Evolution

Regular feature releases and enhancements driven by industry trends and user feedback to stay ahead of the curve.

Experience the
UpBuoy difference

Built by pool professionals who understand your challenges. Join thousands saving time and growing their businesses.

About / Story