About / Our Story

Built by
Pool Pros

Software designed by industry veterans who understand the daily challenges of running a pool service business.

Pool Professional

Our Foundation

Former pool service professionals, route managers, and industry veterans who understand the long days, unpredictable weather, and deep satisfaction of exceptional service.

We built the tool we wished we'd had when running routes ourselves—eliminating overflowing binders, handwritten notes, and evening paperwork sessions.

Origin Story

Our journey started poolside with clipboards and the constant challenge of operational efficiency.

01

Scattered Data

Lost service slips, illegible readings, misplaced invoices.

02

Inefficient Routes

Wasted fuel and time with poor routing decisions.

03

Revenue Leakage

Forgotten charges for chemicals and installed parts.

04

Communication

Difficulty coordinating between office and field teams.

Mission Focus

01 / Mission

Empower Pool
Professionals

Technology should simplify operations, boost profitability, and enhance customer experiences—not complicate your business.

We free you to focus on skilled service, customer relationships, and strategic growth rather than administrative tasks.

Core Values

Principles that guide every decision and feature we build at UpBuoy.

📱

Field-First Design

Mobile-optimized for technicians working poolside, even offline.

Simplicity

Intuitive interface requiring minimal training time.

🤝

Partnership

Your success drives our product development decisions.

🔒

Reliability

Stable, secure software you can depend on daily.

02 / Team

Industry Veterans
& Engineers

Decades of pool industry experience combined with expert software engineering and customer support expertise.

Passionate professionals genuinely invested in your business success and industry advancement.

Team Members

Community & Support

Building partnerships that extend beyond software—fostering industry collaboration and continuous innovation.

Contact Support
01

User Partnership

Active community through user groups, feedback forums, and social media where professionals shape product development.

02

Expert Support

US-based support team with deep pool industry knowledge, available via phone and email for comprehensive assistance.

03

Continuous Evolution

Regular feature releases and enhancements driven by industry trends and direct user feedback to maintain industry leadership.

Experience the
UpBuoy difference

Built by pool professionals who understand your challenges. Join thousands saving time and growing their businesses.

About / Story