Feature / Messages

Text automation
meets conversation

Free your pool service team while staying fully connected with clients through intelligent messaging.

Messaging Platform

Communication Challenges

01

Missed Appointments

No-shows and last-minute cancellations drain revenue and disrupt efficient routing.

02

Phone Tag Waste

Hours lost daily trying to reach clients, confirm services, and address concerns.

03

Scattered Messages

Critical information lost across personal phones, emails, and paper notes.

Weekly service tomorrow 2PM

YES - check heater please

01 / Two-Way Texting

Keep it personal with
conversational SMS

Robotic is not on brand. Connect with pool owners through every moment of their service journey, ensuring questions about water chemistry or equipment never get missed.

Natural Conversations

Two-way texting that feels human, not automated

Service Context

Every message includes relevant pool history and notes

Team Visibility

All technicians see the complete conversation thread

02 / Appointment Automation

No-shows have
met their match

Decrease no-shows by 71% with automated SMS confirmations. Include service reports, chemical readings, and equipment maintenance schedules.

71%

Fewer no-shows

3hrs

Saved daily on calls

Smart Reminders

Customizable timing based on route and service type

Service Links

Direct access to reports and chemical balance data

Appointment Confirmed
Reminder Sent
Report Available

Client Messages

S. Johnson

Pool green, help!

2m

M. Thompson

Extra service?

1h

The Smiths

Thanks for pump fix

3h
03 / Centralized Inbox

All client convos,
all in one place

Your pool service team can seamlessly manage text threads, reference chemical adjustments, and see complete pool profiles from one dashboard.

Team Collaboration

View and manage all conversations across your team

Service History

Complete context with every conversation thread

Smart Assignment

Route messages to the right technician automatically

04 / Business Phone

A phone line
without limits

Offer pool owners a clear, consistent way to reach you. Never miss urgent equipment issues or new customer inquiries.

Professional Identity

Dedicated number with custom caller ID

Smart Routing

Forward calls based on schedule and availability

Voicemail Transcription

Never miss important details with text transcripts

(555) 123-POOL

Flexible Pricing

Pay only for what you use. No contracts, no overage fees, no surprises.

$1

Starting Monthly

Per pool pricing

No

Overage Fees

Predictable billing

Team Members

Unlimited users

Proven Results

Pool service businesses see immediate impact on operations and customer satisfaction.

71%
Fewer No-Shows
3hr
Daily Time Saved
98%
Response Rate
Customer Story
"We have been loving UpBuoy at AquaCare Pools! Scheduling has been much more efficient and organized since we made the switch. Client communication through UpBuoy is extremely easy and has truly alleviated a lot of stress on my team!"

Marcus Rodriguez

Owner, AquaCare Pool Services

Ready to streamline
communications?

Join thousands of pool service professionals who trustUpBuoy to keep them connected with clients.

Feature / Messages
06